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When you identify security issues with a vendor, you can send formal remediation requests directly from DSALTA. The vendor receives an email and can track their remediation progress through a dedicated portal.

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Creating a remediation request

1

Select risks

Choose which specific security findings you want the vendor to address.
2

Set deadline and reminders

Assign a due date, then pick a reminder date — 30 days, 2 weeks, 1 week, or 5 days before it. DSALTA stores that date on the request and shows it as Reminder Date on the request’s details, so treat it as your own cue to chase the vendor. The vendor is emailed once, when you send the request.
3

Add a contact

Select or add the vendor contact who should receive the request. Provide their name, email, and optionally their position and phone number.
4

Add a message

Include a personalized message that will appear in the remediation request email.
5

Review and send

Confirm the details and send. The vendor receives an email with instructions to complete the remediation.

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Tracking remediations

Once sent, you can track the status of each remediation request — the vendor name, submission date, due date, and current status. When the vendor completes the remediation, their security score is updated in the next scan cycle.
Sort the Remediations list by Due Date to see which requests are closest to their deadline, and email the vendor contact directly as the date approaches. The reminder date you set on a request is stored for your own tracking and shown on the request’s details next to the due date.