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Overview

DSALTA connects to Aircall using read-only API access to collect compliance evidence automatically. Data syncs every 24 hours and feeds into your Data Library modules.
Read-only access. DSALTA never modifies, creates, or deletes resources in your Aircall account. DSALTA only reads your user roster.

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How to Connect

Aircall connects with an API ID and API Token (HTTP Basic auth) — there’s no app to install. You generate the key pair in Aircall and paste it into DSALTA’s secure connection window.
1

Open Aircall API Keys

Sign in to Aircall as an admin and go to Integrations & API, then open the API Keys tab.
2

Generate an API key

Generate a new API key. A modal shows your API ID and API Token — copy and store both now; the token is shown only once and cannot be retrieved after you close the modal.
3

Connect

In the DSALTA sidebar, go to Integrations, find Aircall, and click Connect. Paste your API ID (username) and API Token (password) in the secure window and submit.
4

Finish

DSALTA runs an initial sync — usually a few minutes — after which the compliance checks below activate.

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Automated Compliance Checks

Each check below runs automatically every 24 hours. Click any check for step-by-step remediation guidance.

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Troubleshooting

Re-authenticate from Integrations → Aircall → Reconnect. This can happen if the API key was revoked or regenerated in Aircall (Integrations & API → API Keys).
Confirm the API ID and API Token are current and the key was generated by an admin, then trigger a manual sync from the integration settings. If the key was regenerated, reconnect with the new credentials.