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Test shows 'No Evidence' but integration is connected
Test shows 'No Evidence' but integration is connected
Not all tests are linked to every integration. Check the test detail to see which specific integration provides data for that test. You may need an additional integration or manual evidence.
Control still shows 'Needs Attention' after uploading evidence
Control still shows 'Needs Attention' after uploading evidence
Controls require all mapped evidence items to be satisfied. Open the control detail and check the Evidence & Monitoring tab for the full list of requirements.
Policy is approved but control isn't complete
Policy is approved but control isn't complete
Controls often require multiple types of evidence — policies, documents, and tests. Check the control detail for the complete evidence checklist.
Automated test results are stale
Automated test results are stale
Tests run weekly. If results seem outdated, verify the integration is still “Active.” If it shows an error, reconnect it.