Test shows 'No evidence' but integration is connected
Test shows 'No evidence' but integration is connected
Not all tests are linked to every integration. Check the test detail to see which specific integration provides data for that test. You may need an additional integration, or evidence uploaded by hand.
Control still shows 'Needs attention' after uploading evidence
Control still shows 'Needs attention' after uploading evidence
Controls require all mapped evidence items to be satisfied. Open the control detail and check the Evidence & Monitoring tab for the full list of requirements.
Policy is approved but control isn't complete
Policy is approved but control isn't complete
Controls often require multiple types of evidence — policies, documents, and tests. Check the control detail for the complete evidence checklist.
Automated test results are stale
Automated test results are stale
Tests run nightly, not weekly — integration tests at 02:00 America/New_York, system tests at 15:30 Europe/Istanbul. If results look older than that, go to Integrations, open Manage on the integration, and look at its Status tab: a healthy connection reads Connected and working properly, anything else reads Connection issues detected with the error underneath.There is no reconnect button. To get a fresh result without waiting for the nightly job, open the test and use Run in the Run Test row.
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