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This check runs on 4 integrations.
The Tests list shows this check under more than one name depending on the integration: Ticketing system for change management should be setup, Ticketing system for change management should be configured. They are the same check.

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What this checks

Checks that a ticketing system for change management is set up.

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How results appear

A run that completes shows Completed in the Tests list regardless of what it found. Open the test’s Source Data tab and read the result code: 200 means nothing to fix, 207 means the check ran and found a gap to act on. See Understanding test results.

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Where it applies

Select an integration for its specific remediation steps.