About
When you connect Granola to DSALTA, the platform records the connected Granola account using read-only access. On every sync DSALTA matches the account with active Granola access to your People page by email and flags it when the matched person is offboarded — terminated or in offboarding — but still has active access.Granola does not provide a team member list, so the Access page shows a single row for the connected account. If the account’s email does not match a person in your directory, this match may not resolve automatically — review the account that can sign in to Granola against your list of offboarded employees.
Why This Matters
When someone leaves and their access is not revoked, their account becomes an unmonitored door into your systems — and a meeting-notes tool can hold sensitive conversation content. Timely access removal on termination is explicitly required by SOC 2, ISO 27001, and GDPR.How to Fix
Before you begin- Identify offboarded employees by cross-referencing your HRMS (or the DSALTA People module) with the account that can sign in to Granola.
- In Granola → Settings, remove access for any account that has been offboarded.
- In DSALTA, open People and confirm offboarded employees are marked terminated.
Frequently Asked Questions
How often does this check run?
How often does this check run?
This check runs automatically every 24 hours while the Granola integration is connected. You can also trigger a manual sync from Integrations in the sidebar.
What happens if it keeps failing?
What happens if it keeps failing?
A failing check appears in your Data Library → Tests dashboard. Work through the steps above; once offboarded accounts no longer have access, the status updates automatically on the next sync.
Can I exclude this check?
Can I exclude this check?
Yes. If it does not apply to your environment, mark it as Not Applicable with a justification. The exclusion is documented for auditors.
Does DSALTA change my Granola configuration?
Does DSALTA change my Granola configuration?
No. DSALTA uses read-only access and never modifies, creates, or deletes resources. All remediation is performed by your team directly in Granola.
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