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Checks that offboarded employees no longer have active Clerk access.

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About

When you connect Clerk to DSALTA, the platform syncs your application users using read-only API access. DSALTA matches each user with active Clerk access to your People directory by email. If a matched person is offboarded (terminated or in offboarding) but still has active access, the check flags it as a serious issue.

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Why This Matters

Offboarded employees must not retain access to the organization’s identity and authentication platform. When someone leaves and their access is not revoked, their credentials become an unmonitored door into your systems — a common cause of data theft and accidental damage. Timely access removal on termination is explicitly required by SOC 2, ISO 27001, and GDPR.

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How to Fix

Before you begin
  • Identify all offboarded employees by cross-referencing the DSALTA People module with active Clerk accounts.
  • Ensure you have access to the Clerk Dashboard with permission to manage users.
Remove access for offboarded users
  1. In the Clerk Dashboard, open Users and ban or delete members who have been offboarded.
  2. In DSALTA, open People and confirm offboarded employees are marked terminated.
  3. To automate this going forward, connect your HRMS to DSALTA so that an “Offboarded” status automatically flags any lingering access.
Once offboarded employees no longer have active Clerk access, DSALTA retrieves the change on the next sync and sets the check status to Passing.

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Frequently Asked Questions

This check runs automatically every 24 hours while the Clerk integration is connected. You can also trigger a manual sync from Integrations in the sidebar.
A failing check appears in your Data Library → Tests dashboard. Work through the steps above; once the underlying configuration is fixed, the status updates automatically on the next sync.
Yes. If it does not apply to your environment, mark it as Not Applicable with a justification. The exclusion is documented for auditors.
No. DSALTA uses read-only API access and never modifies, creates, or deletes resources. All remediation is performed by your team directly in Clerk.