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What this check does

DSALTA takes every user with Active status on the AppSignal Access page and matches it to your People directory by email address. A match whose person is terminated or offboarding is recorded as a serious issue. Every synced AppSignal member is treated as Active because organization membership has no status field. Users with no People match are not counted.
This check also runs on 141 other integrations — see Offboarded users should not have active access for the full list.
AppSignal reports no account status, so every synced member counts as Active for this check. Removing the member from the organization is the only way to clear a finding; their personal API token then stops seeing the organization.
Passes when: No Active user on the AppSignal Access page matches a person who is terminated or offboarding on the People page. An Access page with no Active AppSignal users passes.

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Why this matters

Offboarded employees must not retain access to the organization’s AppSignal organization, which holds the error reports, performance traces and logs of its applications. A former employee who can still sign in to AppSignal can read production error details and request data, long after anyone expects them to have access.

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How to fix

Remove access for offboarded users
  1. Sign in to AppSignal as the organization owner.
  2. Open the organization, then Team → Members, and find each offboarded employee; repeat for every organization the connected token can see.
  3. Remove each of them from the organization. Their personal API token stops seeing the organization.
  4. In DSALTA, go to People and confirm each of those employees is marked terminated with an end date.
Once resolved, DSALTA records a 200 (compliant) result on this test’s Source Data tab at the next scheduled run.

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Frequently asked questions

Once a day, at 02:00 America/New_York, while the integration is connected. A run is skipped entirely if the integration is not in a connected state, or if the test has been deactivated.To see a fix reflected sooner, open the test from Compliance → Tests and click Run in the Run Test row. You need Full Access to run a test on demand.
The Status column answers “did the check run?”, not “did I pass”. Completed means DSALTA reached your system and finished evaluating — a check that ran and found a problem is still Completed.To see what it found, open the test and read the result code on the Source Data tab. 200 means nothing to fix; 204 means the check did not apply to your environment; 207 means it ran and found a compliance gap you need to act on. See Understanding test results.
Usually not. On an integration-powered check, Failed means DSALTA was blocked and could not evaluate it — result code 403 (a missing permission) or 428 (a setting DSALTA still needs from you). Code 500 means the run failed on DSALTA’s side.A genuine compliance gap does not turn the list red — it runs to completion and shows 207.
Deactivate it: open the test from Compliance → Tests, then use the ⋮ menu at the top right of the panel and choose Deactivate Test. It applies immediately, with no confirmation step.Write your justification in the Comments tab before you deactivate. Once deactivated, every other tab is grayed out, so Comments is the only place an auditor can read why — see Test detail.
No. DSALTA only reads. It never creates, modifies, or deletes resources, and every remediation step is performed by your team directly in the third-party product.