- Overview
- How to connect
- Automated checks
- Useful links
Connect AppSignal with a personal API token to sync organization members, applications, and run access reviews. Requires an organization on an active plan or trial. Read-only. Data feeds into your Access accounts and Inventory pages.
Read-only access. DSALTA only reads data from this integration. It never creates, modifies, or deletes anything in your environment, and every remediation step is performed by your team directly in the third-party product.
What you’ll see. The Access page lists the members of every AppSignal organization the token’s user can see, one row per person, with their name (or their email address when AppSignal has no name for them) and their email. AppSignal exposes no per-member role: the token’s own user is shown as Owner when AppSignal reports it as the organization’s owner (Owner, Member when it owns one organization and is a plain member of another), and every other member is shown as Member, whatever their role in AppSignal. Organization membership has no status field, so every member is shown as Active and stamped with the date of the sync. AppSignal keeps pending invitations on a separate list, so an invitation that has not been accepted does not appear. An organization whose API access AppSignal reports as restricted is skipped. AppSignal reports no per-user MFA state, so the MFA column is blank (shown as a dash).
DSALTA collects this integration’s data when you connect it — you can refresh it at any time with Sync from integrations on the Integrations page. The compliance checks below re-run once a day at 02:00 America/New_York.
What DSALTA reads
DSALTA reads each organization’s member roster — names and emails — which appears on your Access page; and each organization’s applications, which appear on your Inventory page with their organization, environment, status, platforms, languages and the time of their last push (or no data pushed yet). Apps appear once an agent has pushed data. The roster and the apps come from a single request per organization, so an organization that cannot be read contributes neither. AppSignal serves API data only to accounts on an active plan or trial: a token from an organization whose trial has ended, or whose account is locked or past its free-plan usage limit, still passes AppSignal’s authentication check but is refused data, and DSALTA reports that plan gate by name rather than as a bad token. An organization whose API access AppSignal reports as restricted is skipped, and when no organization can be read the sync fails with a message naming the first one. The organization’s Push API key, each app’s Front-End API key, per-app incidents, deploy markers and telemetry are never read.It calls these AppSignal endpoints onappsignal.com:/api/v2/auth(the REST authentication check, used to prove the token)/graphql—viewer { … organizations { … } }(the token’s own user and its organizations)/graphql—organization(slug: …) { … apiAccessRestricted currentUserIsOwner users { … } apps { … } }(one query per organization)
Troubleshooting
The connection is rejected with a message about the organization's plan or trial
The connection is rejected with a message about the organization's plan or trial
The token is valid, but AppSignal refuses API data for its account: the organization’s trial has ended, or the account is locked or past its free-plan usage limit. Choose a plan in AppSignal (Organization → Billing), or connect with a personal API token from an account on an active plan or trial. An organization whose free plan lapses after connecting loses the integration the same way until a plan is chosen.
The connection is rejected as an invalid token
The connection is rejected as an invalid token
The value is not the personal API token from Profile → Account settings → Personal → API. The organization’s Push API key, an app’s Front-End API key and an MCP token do not authenticate the API, and DSALTA rejects them at connect time.
An organization, or its members, is missing from the Access page
An organization, or its members, is missing from the Access page
The token is personal and sees exactly what its user sees, so an organization the user does not belong to is never listed. An organization whose API access AppSignal reports as restricted is skipped without failing the sync while other organizations are readable. Apps are only listed once an agent has pushed data for them. Click Sync from integrations on the Integrations page to retry.
How do I check whether the connection is healthy?
How do I check whether the connection is healthy?
Open Integrations in the DSALTA sidebar, stay on the Connected tab, and click Manage on the integration’s card. Open the Status tab: it shows either Connected and working properly or Connection issues detected.Use the Status tab, not Overview — Overview always reports Connected regardless of the real state.
A check shows Failed and nothing changed on my side
A check shows Failed and nothing changed on my side
On an integration-powered check, Failed normally means DSALTA was blocked rather than that you are non-compliant. Open the test, go to Source Data, and read the result code: 403 is a missing permission, 428 is a setting DSALTA still needs, 500 is a failure on DSALTA’s side.A real compliance gap shows 207 and leaves the test looking Completed. See Understanding Test Results.
Data looks out of date
Data looks out of date
Compliance checks re-run once a day at 02:00 America/New_York. To refresh sooner, open Integrations → Connected and click Sync from integrations at the top right — it refreshes every connected integration at once.
How do I repair a broken connection?
How do I repair a broken connection?
There is no Reconnect, Repair or Refresh Token button. The only repair available is to disconnect and connect again.
Configure scope will not let me change anything
Configure scope will not let me change anything
That is expected. Configure scope is read-only — it shows what DSALTA is permitted to read, and has no Save action. To change what DSALTA can see, change the permissions on the credential in the third-party product, then disconnect and connect again.
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