Skip to main content
DSALTA connects to Zoom using read-only API access to collect compliance evidence automatically. Data feeds into your Data Library modules.
Read-only access. DSALTA never modifies, creates, or deletes resources in your Zoom environment.
DSALTA collects this integration’s data when you connect it — you can refresh it at any time with Sync from integrations on the Integrations page. The compliance checks below re-run once a day at 02:00 America/New_York.

​
What DSALTA reads

DSALTA reads the Zoom user roster — names, emails and roles — which appears on your Access page. Only active users are requested (status=active), so deactivated and pending accounts never reach the page and every row is recorded as Active. Where Zoom reports no role name for a user, the row shows their licence type instead — Basic, Licensed or On-prem.It calls these Zoom endpoints:
  • /users
  • /users/me
Every request is a read. DSALTA has no code path that creates, modifies, or deletes anything in your Zoom environment.

​
Troubleshooting

There is no Reconnect button. Open Integrations → Connected, click Manage on the Zoom card, and check the Status tab — it shows either Connected and working properly or Connection issues detected. To restore a broken connection you must Disconnect and connect again, which permanently deletes the data and tests collected from Zoom. This usually happens when the app is removed from the Zoom account, or when the person who authorized the connection loses their admin role or is deactivated.
Verify the connected account still holds the permissions this integration requires. Then open Integrations in the DSALTA sidebar, stay on the Connected tab, and click Sync from integrations at the top right. That button refreshes every connected integration at once — there is no per-integration sync control.