- Overview
- How to connect
- Automated checks
- Useful links
Connect Shortcut with an API token to sync workspace members and projects, and run access reviews. Read-only.
Read-only access. DSALTA only reads data from this integration. It never creates, modifies, or deletes anything in your environment, and every remediation step is performed by your team directly in the third-party product.
DSALTA collects this integration’s data when you connect it — you can refresh it at any time with Sync from integrations on the Integrations page. The compliance checks below re-run once a day at 02:00 America/New_York.
What DSALTA reads
DSALTA reads your Shortcut workspace members — name, email address, role, active status and per-member two-factor status — which appear on your Access page, and which the checks below match against your People directory by email; and your Shortcut Projects, which appear on your Inventory page. Deactivated members stay on the Access page marked Inactive.It calls these Shortcut endpoints:/api/v3/member/api/v3/members/api/v3/projects
Troubleshooting
The connection fails to validate
The connection fails to validate
An invalid, revoked or truncated API token.
A Shortcut member is reported as having no matching person on the People page
A Shortcut member is reported as having no matching person on the People page
Either the person is not on your People page, or their Shortcut profile has no email address for the review to match on. Add the email address in Shortcut and re-sync, and the row will match on the next run.
How do I check whether the connection is healthy?
How do I check whether the connection is healthy?
Open Integrations in the DSALTA sidebar, stay on the Connected tab, and click Manage on the integration’s card. Open the Status tab: it shows either Connected and working properly or Connection issues detected.Use the Status tab, not Overview — Overview always reports Connected regardless of the real state.
A check shows Failed and nothing changed on my side
A check shows Failed and nothing changed on my side
On an integration-powered check, Failed normally means DSALTA was blocked rather than that you are non-compliant. Open the test, go to Source Data, and read the result code: 403 is a missing permission, 428 is a setting DSALTA still needs, 500 is a failure on DSALTA’s side.A real compliance gap shows 207 and leaves the test looking Completed. See Understanding Test Results.
Data looks out of date
Data looks out of date
Compliance checks re-run once a day at 02:00 America/New_York. To refresh sooner, open Integrations → Connected and click Sync from integrations at the top right — it refreshes every connected integration at once.
How do I repair a broken connection?
How do I repair a broken connection?
There is no Reconnect, Repair or Refresh Token button. The only repair available is to disconnect and connect again.
Configure scope will not let me change anything
Configure scope will not let me change anything
That is expected. Configure scope is read-only — it shows what DSALTA is permitted to read, and has no Save action. To change what DSALTA can see, change the permissions on the credential in the third-party product, then disconnect and connect again.
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