- Overview
- How to connect
- Automated checks
- Useful links
Connect Labelbox with an Admin API key to sync workspace members, projects, and datasets, and run access reviews. Read-only. Data feeds into your Access accounts and Inventory pages.
Read-only access. DSALTA only reads data from this integration. It never creates, modifies, or deletes anything in your environment, and every remediation step is performed by your team directly in the third-party product.
What you’ll see. The Access page lists the members of the Labelbox workspace the key belongs to, with their display name (falling back to their handle, then their email address), their email, their workspace role exactly as Labelbox names it (for example Admin, Team Manager or Labeler; Project-based for a member whose workspace role is Labelbox’s “None”, and Member when the role could not be read) and the date their account was created. External labeling-service users, members whose role starts with Workforce, and members Labelbox has removed are left out; pending invitations never appear, because Labelbox keeps them apart from members. Labelbox reports no per-member account status, so every member is shown as Active. Labelbox reports no per-user MFA state — its multi-factor authentication is a single workspace-wide setting — so the MFA column is blank (shown as a dash).
DSALTA collects this integration’s data when you connect it — you can refresh it at any time with Sync from integrations on the Integrations page. The compliance checks below re-run once a day at 02:00 America/New_York.
What DSALTA reads
DSALTA reads the Labelbox workspace member roster — display names, handles, emails, workspace roles and creation dates — which appears on your Access page; and your Labelbox projects and datasets, which appear on your Inventory page with their creation and last-update dates. Workspace roles are looked up member by member, best-effort: if the lookup fails, every member is shown as Member without failing the sync. Projects and datasets are read best-effort too, and a fresh workspace has none — they appear once you create one. Members’ last-login times are not shown, and seat usage, API keys, models and ontologies are not read.Labelbox exposes a single GraphQL endpoint,POST https://api.labelbox.com/graphql, and DSALTA sends these queries to it:user { … } organization { … }— the key’s own user and workspace, used to validateorganization { users { … } }— the member rosteruser(where: {id}) { orgRole { … } }— each member’s workspace roleprojects(where: {deleted: false}) { … }datasets(where: {deleted: false}) { … }
Troubleshooting
The connection is rejected
The connection is rejected
Labelbox did not accept the key, or the key was not created with the Admin role. Only Admin can both use the API and view workspace members; a key created as Labeler, Reviewer, Data Admin or Read-only Admin cannot list the roster, and DSALTA rejects a key that cannot. Create a new key with the Admin role and connect again.
The connection stopped working
The connection stopped working
A Labelbox API key is valid for at most 6 months — there is no non-expiring option — and it is disabled together with its owner’s account. When the key lapses or its owner is disabled, every sync fails until you create a new key and reconnect. Create the new key from an Admin account that will stay, then disconnect and connect again. Note that disconnecting permanently deletes the data already collected from Labelbox.
Inventory is empty while Access works
Inventory is empty while Access works
A fresh Labelbox workspace has no projects and no datasets, so Inventory stays empty until you create one. Projects and datasets are also read best-effort after the roster: a failure on either query leaves that part of the page empty, without failing the sync, until the next successful sync. Click Sync from integrations on the Integrations page to retry.
How do I check whether the connection is healthy?
How do I check whether the connection is healthy?
Open Integrations in the DSALTA sidebar, stay on the Connected tab, and click Manage on the integration’s card. Open the Status tab: it shows either Connected and working properly or Connection issues detected.Use the Status tab, not Overview — Overview always reports Connected regardless of the real state.
A check shows Failed and nothing changed on my side
A check shows Failed and nothing changed on my side
On an integration-powered check, Failed normally means DSALTA was blocked rather than that you are non-compliant. Open the test, go to Source Data, and read the result code: 403 is a missing permission, 428 is a setting DSALTA still needs, 500 is a failure on DSALTA’s side.A real compliance gap shows 207 and leaves the test looking Completed. See Understanding Test Results.
Data looks out of date
Data looks out of date
Compliance checks re-run once a day at 02:00 America/New_York. To refresh sooner, open Integrations → Connected and click Sync from integrations at the top right — it refreshes every connected integration at once.
How do I repair a broken connection?
How do I repair a broken connection?
There is no Reconnect, Repair or Refresh Token button. The only repair available is to disconnect and connect again.
Configure scope will not let me change anything
Configure scope will not let me change anything
That is expected. Configure scope is read-only — it shows what DSALTA is permitted to read, and has no Save action. To change what DSALTA can see, change the permissions on the credential in the third-party product, then disconnect and connect again.
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