- Overview
- How to connect
- Automated checks
- Useful links
DSALTA connects to Box using read-only API access to collect compliance evidence automatically. Data feeds into your Data Library modules.
DSALTA only reads. Every request this integration makes is an HTTP
GET against Box’s user endpoints. DSALTA has no code path that creates, modifies, or deletes anything in your Box environment.DSALTA collects this integration’s data when you connect it — you can refresh it at any time with Sync from integrations on the Integrations page. The compliance checks below re-run once a day at 02:00 America/New_York.
What DSALTA reads
DSALTA reads the Box user roster — names, emails, roles and active status, which appears on your Access page.It calls these Box endpoints:/2.0/users/2.0/users/me
manage_managed_usersEvery request is a read. DSALTA has no code path that creates, modifies, or deletes anything in your Box environment.Troubleshooting
Integration shows Disconnected
Integration shows Disconnected
There is no Reconnect button. Open Integrations → Connected, click Manage on the Box card, and check the Status tab — it shows either Connected and working properly or Connection issues detected. To restore a broken connection you must Disconnect and connect again, which permanently deletes the data and tests collected from Box. This usually happens when API tokens expire.
Data is not syncing
Data is not syncing
Verify the connected account still holds the permissions this integration requires. Then open Integrations in the DSALTA sidebar, stay on the Connected tab, and click Sync from integrations at the top right. That button refreshes every connected integration at once — there is no per-integration sync control.
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