> ## Documentation Index
> Fetch the complete documentation index at: https://help.dsalta.com/llms.txt
> Use this file to discover all available pages before exploring further.

# User access to Critical System should be valid

> Checks that everyone with Qase access is an active employee on the People page.

## What this check does

DSALTA compares the users on the Qase Access page against your People directory, matched by email within your organization. It passes when every Qase user is an active employee on the People page.

<Note>
  This check also runs on 115 other integrations — see [User access to Critical System should be valid](/tests/user-access-to-critical-system-should-be-valid) for the full list.
</Note>

|               |                                             |
| ------------- | ------------------------------------------- |
| **Severity**  | Info                                        |
| **Category**  | `access`                                    |
| **Data used** | Qase Access page users, People page records |

**Passes when:** Every user with Qase access is an active employee on the People page.

## Why this matters

Access to the organization's test-management platform must be limited to current, authorized employees.

## How to fix

**Review Qase workspace users**

1. Sign in to [app.qase.io](https://app.qase.io) as a workspace owner or admin.
2. Open the workspace settings and go to **Users**. Each row is one user with their workspace role.
3. Compare every user against your current employee roster, paying attention to any address on an external domain.
4. For anyone who should no longer have access, remove them from the workspace, or deactivate them if you need to keep their history.
5. For anyone over-permissioned, lower their workspace role and limit the projects they can open.
6. In **DSALTA**, go to **People** and confirm every remaining Qase user maps to an active employee.

Once resolved, DSALTA records a **200** (compliant) result on this test's **Source Data** tab at the next scheduled run.

## Frequently asked questions

<AccordionGroup>
  <Accordion title="How often does this check run?">
    Once a day, at 02:00 America/New\_York, while the integration is connected. A run is skipped entirely if the integration is not in a **connected** state, or if the test has been deactivated.

    To see a fix reflected sooner, open the test from **Compliance → Tests** and click **Run** in the **Run Test** row. You need Full Access to run a test on demand.
  </Accordion>

  <Accordion title="What does the status actually tell me?">
    The **Status** column answers "did the check run?", not "did I pass". **Completed** means DSALTA reached your system and finished evaluating — a check that ran and *found a problem* is still Completed.

    To see what it found, open the test and read the result code on the **Source Data** tab. **200** means nothing to fix; **204** means the check did not apply to your environment; **207** means it ran and found a compliance gap you need to act on. See [Understanding test results](/guides/compliance/test-results).
  </Accordion>

  <Accordion title="The check shows Failed. Does that mean I am non-compliant?">
    Usually not. On an integration-powered check, **Failed** means DSALTA was *blocked* and could not evaluate it — result code **403** (a missing permission) or **428** (a setting DSALTA still needs from you). Code **500** means the run failed on DSALTA's side.

    A genuine compliance gap does not turn the list red — it runs to completion and shows **207**.
  </Accordion>

  <Accordion title="What if this check does not apply to us?">
    Deactivate it: open the test from **Compliance → Tests**, then use the **⋮** menu at the top right of the panel and choose **Deactivate Test**. It applies immediately, with no confirmation step.

    Write your justification in the **Comments** tab **before** you deactivate. Once deactivated, every other tab is grayed out, so Comments is the only place an auditor can read why — see [Test detail](/guides/compliance/test-detail).
  </Accordion>

  <Accordion title="Does DSALTA change my configuration?">
    No. DSALTA only reads. It never creates, modifies, or deletes resources, and every remediation step is performed by your team directly in the third-party product.
  </Accordion>
</AccordionGroup>