> ## Documentation Index
> Fetch the complete documentation index at: https://help.dsalta.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Offboarded users should not have active access

> Checks that offboarded employees no longer retain active Grafana access.

Checks that offboarded employees no longer retain active Grafana access.

## About

When you connect Grafana to DSALTA, the platform syncs your Grafana access using read-only API access. On every sync DSALTA matches each Grafana organization member to your **People** directory by email and flags anyone offboarded who still has active access.

## Why This Matters

When someone leaves and their access is not revoked, their account becomes an unmonitored door into your systems — a common cause of data leakage and accidental damage. Timely access removal on termination is explicitly required by SOC 2, ISO 27001, and GDPR.

## How to Fix

**Before you begin**

* Identify offboarded employees by cross-referencing your HRMS (or the DSALTA **People** module) with everyone who has active Grafana access.

**Revoke access for offboarded users**

1. In **Grafana**, go to **Administration → Users and access → Users** and remove offboarded employees.
2. In DSALTA, open **People** and confirm offboarded employees are marked terminated.

Once no offboarded employee retains active Grafana access, DSALTA retrieves the change on the next sync and sets the check status to **Passing**.

## Frequently Asked Questions

<AccordionGroup>
  <Accordion title="How often does this check run?">
    This check runs automatically every 24 hours while the Grafana integration is connected. You can also trigger a manual sync from **Integrations** in the sidebar.
  </Accordion>

  <Accordion title="What happens if it keeps failing?">
    A failing check appears in your **Data Library → Tests** dashboard. Work through the steps above; once the offboarded accounts no longer have access, the status updates automatically on the next sync.
  </Accordion>

  <Accordion title="Can I exclude this check?">
    Yes. If it does not apply to your environment, mark it as **Not Applicable** with a justification. The exclusion is documented for auditors.
  </Accordion>

  <Accordion title="Does DSALTA change my Grafana configuration?">
    No. DSALTA uses **read-only API access** and never modifies, creates, or deletes resources. All remediation is performed by your team directly in Grafana.
  </Accordion>
</AccordionGroup>