> ## Documentation Index
> Fetch the complete documentation index at: https://help.dsalta.com/llms.txt
> Use this file to discover all available pages before exploring further.

# User access to Critical System should be valid

> Checks that everyone with AppSignal access is an active employee on the People page.

## What this check does

DSALTA compares every AppSignal organization member on the Access page against your People directory, matching each one by email address. A person who belongs to several organizations is listed once. Pending invitations are not members and are not compared. A user with no matching person, or whose person is terminated or offboarding, is recorded with the reason.

<Note>
  This check also runs on 144 other integrations — see [User access to Critical System should be valid](/tests/user-access-to-critical-system-should-be-valid) for the full list.
</Note>

| | |
| - | - |
| **Severity** | Info |
| **Category** | `access` |
| **Data used** | AppSignal Access page users, People page records |

**Passes when:** Every user on the AppSignal Access page matches a person on the People page whose status is current and who is not in offboarding. An Access page with no synced AppSignal users passes.

## Why this matters

Access to the organization's AppSignal organization, which holds the error reports, performance traces and logs of its applications, must be limited to current, authorized employees. An account on the AppSignal Access page that belongs to nobody on the People page, or to someone who has already left, is access that no one is accountable for.

## How to fix

**Review AppSignal organization access**

1. Sign in to [AppSignal](https://appsignal.com) as the organization owner.
2. Open the organization, then **Team → Members**. Each row is one organization member; repeat for every organization the connected token can see.
3. Compare every member against your current employee roster, paying attention to any address on an external domain.
4. Remove anyone who is not a current employee.
5. In **DSALTA**, go to **People** and confirm every remaining AppSignal member maps to an active employee.

Once resolved, DSALTA records a **200** (compliant) result on this test's **Source Data** tab at the next scheduled run.

## Frequently asked questions

<AccordionGroup>
  <Accordion title="How often does this check run?">
    Once a day, at 02:00 America/New\_York, while the integration is connected. A run is skipped entirely if the integration is not in a **connected** state, or if the test has been deactivated.

    To see a fix reflected sooner, open the test from **Compliance → Tests** and click **Run** in the **Run Test** row. You need Full Access to run a test on demand.
  </Accordion>

  <Accordion title="What does the status actually tell me?">
    The **Status** column answers "did the check run?", not "did I pass". **Completed** means DSALTA reached your system and finished evaluating — a check that ran and *found a problem* is still Completed.

    To see what it found, open the test and read the result code on the **Source Data** tab. **200** means nothing to fix; **204** means the check did not apply to your environment; **207** means it ran and found a compliance gap you need to act on. See [Understanding test results](/guides/compliance/test-results).
  </Accordion>

  <Accordion title="The check shows Failed. Does that mean I am non-compliant?">
    Usually not. On an integration-powered check, **Failed** means DSALTA was *blocked* and could not evaluate it — result code **403** (a missing permission) or **428** (a setting DSALTA still needs from you). Code **500** means the run failed on DSALTA's side.

    A genuine compliance gap does not turn the list red — it runs to completion and shows **207**.
  </Accordion>

  <Accordion title="What if this check does not apply to us?">
    Deactivate it: open the test from **Compliance → Tests**, then use the **⋮** menu at the top right of the panel and choose **Deactivate Test**. It applies immediately, with no confirmation step.

    Write your justification in the **Comments** tab **before** you deactivate. Once deactivated, every other tab is grayed out, so Comments is the only place an auditor can read why — see [Test detail](/guides/compliance/test-detail).
  </Accordion>

  <Accordion title="Does DSALTA change my configuration?">
    No. DSALTA only reads. It never creates, modifies, or deletes resources, and every remediation step is performed by your team directly in the third-party product.
  </Accordion>
</AccordionGroup>