> ## Documentation Index
> Fetch the complete documentation index at: https://help.dsalta.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Vendor Remediations

> Create, track, and manage remediation requests sent to vendors.

When you identify security issues with a vendor, you can send formal remediation requests directly from DSALTA. The vendor receives an email and can track their remediation progress through a dedicated portal.

## Creating a remediation request

<Steps>
  <Step title="Select risks">
    Choose which specific security findings you want the vendor to address.
  </Step>

  <Step title="Set deadline and reminders">
    Assign a due date, then pick a reminder date — 30 days, 2 weeks, 1 week, or 5 days before it. DSALTA stores that date on the request and shows it as **Reminder Date** on the request's details, so treat it as your own cue to chase the vendor. The vendor is emailed once, when you send the request.
  </Step>

  <Step title="Add a contact">
    Select or add the vendor contact who should receive the request. Provide their name, email, and optionally their position and phone number.
  </Step>

  <Step title="Add a message">
    Include a personalized message that will appear in the remediation request email.
  </Step>

  <Step title="Review and send">
    Confirm the details and send. The vendor receives an email with instructions to complete the remediation.
  </Step>
</Steps>

## Tracking remediations

Once sent, you can track the status of each remediation request — the vendor name, submission date, due date, and current status. When the vendor completes the remediation, their security score is updated in the next scan cycle.

<Tip>
  Sort the Remediations list by **Due Date** to see which requests are closest to their deadline, and email the vendor contact directly as the date approaches. The reminder date you set on a request is stored for your own tracking and shown on the request's details next to the due date.
</Tip>

## Related pages

* [Risk History](/guides/vendors/risk-history)
* [Vendor List](/guides/vendors/vendor-list)