> ## Documentation Index
> Fetch the complete documentation index at: https://help.dsalta.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Changes

> Track infrastructure and application changes with approval workflows and full audit trails.

The Changes page tracks change management across your organization — from feature deployments to infrastructure updates. Changes are either synced automatically from ServiceNow or LaunchDarkly, or created manually.

## How changes are tracked

Changes flow into DSALTA from two sources:

* **Integration-sourced** — Two integrations write to this page: **ServiceNow** and **LaunchDarkly**. Each record shows the integration name as its source.
* **Manual** — Your team can log changes directly in DSALTA. Manual changes show Source: Manual.

Both types appear in the same table and are treated identically during audits.

<Note>
  If your change process runs through a project management or issue-tracking tool, record those changes with **Create Changes** and put the ticket link in the description — auditors treat manual and synced records identically.

  For evidence about merged code — pull requests, reviews, branch protection — connect GitHub, GitLab, Bitbucket or Azure DevOps and see [Code Changes](/guides/data-library/code-changes), which those integrations populate automatically.
</Note>

## Change details

Each change displays:

| Column        | Description                                                                                                                                                                                                                                                 |
| ------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **ID**        | The change record's identifier                                                                                                                                                                                                                              |
| **Title**     | Name or summary of the change                                                                                                                                                                                                                               |
| **Source**    | Integration name, or Manual                                                                                                                                                                                                                                 |
| **Type**      | Free text. The manual **Create Changes** form offers Infrastructure, Security, Feature and Maintenance; synced rows carry the source's own value — ServiceNow's capitalised change type (Normal, Standard, Emergency) or the LaunchDarkly audit-log action. |
| **Status**    | Draft, Pending Review, Approved, In Progress, Deployed, or Rolled Back                                                                                                                                                                                      |
| **Priority**  | Critical, High, Medium, or Low                                                                                                                                                                                                                              |
| **Env**       | Free text. The manual form offers All, Production and Staging; ServiceNow rows always read Production and LaunchDarkly rows always read N/A.                                                                                                                |
| **Requester** | Who requested the change                                                                                                                                                                                                                                    |

Click any change to open its detail panel, which has **Results**, **Approval**, and **Evidence** tabs.

## Working with changes

To create a new change manually, click **Create Changes** and fill in the fields: **Title** (the only required one), **Description**, **Priority**, **Type**, **Status**, **Environment**, **Rollback Plan (optional)** and **Testing Notes (optional)**. Priority defaults to Medium, Type to Infrastructure, Status to Draft, and Environment to All.

Changes move through six statuses:

1. **Draft** — Change request created, not yet submitted for review
2. **Pending Review** — Submitted to a reviewer for approval
3. **Approved** — Reviewer approved the change
4. **In Progress** — The change is being implemented
5. **Deployed** — Change has been implemented in the target environment
6. **Rolled Back** — Change was reverted due to issues

Record the rollback plan and testing notes on the change itself — auditors use them to verify that changes follow your organization's change management policy.

## Integrations that feed Changes

Two integrations sync change records into DSALTA:

| Integration      | What syncs                                                                                                                                                                                                      |
| ---------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **ServiceNow**   | Records from the `change_request` table — number, short description, description, priority, type and state. The ServiceNow backout plan becomes the rollback plan, and the test plan becomes the testing notes. |
| **LaunchDarkly** | Audit-log entries, one Change per logged action. These record work that already happened, so each arrives as **Deployed**, with priority **Medium** and environment **N/A**.                                    |

To connect an integration, go to **Integrations** in the DSALTA sidebar.

## Related pages

* [Code Changes](/guides/data-library/code-changes)
* [Incidents](/guides/data-library/incidents)
* [Integrations](/integrations/overview)