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Policy Templates and Customization

Use DSALTA's pre-built policy templates to quickly create compliant documentation, then customize them to match your organization's practices.

John Ozdemir avatar
Written by John Ozdemir
Updated over a month ago

Available Policy Templates

DSALTA provides templates for all major policy types required by common frameworks:

Core Security Policies

Information Security Policy

  • Overall security program governance

  • Security roles and responsibilities

  • Policy review and update procedures

  • Applies to: All frameworks

Access Control Policy

  • User authentication requirements

  • Authorization procedures

  • Access review processes

  • Applies to: SOC 2, ISO 27001, HIPAA, most frameworks

Acceptable Use Policy

  • System usage expectations

  • Prohibited activities

  • Personal use guidelines

  • Applies to: SOC 2, ISO 27001

Password Policy

  • Password complexity requirements

  • Password rotation schedules

  • Password manager requirements

  • Applies to: All frameworks

Data Protection Policies

Data Classification Policy

  • Data sensitivity levels

  • Handling requirements per classification

  • Labeling and marking standards

  • Applies to: SOC 2, ISO 27001, GDPR

Encryption Policy

  • Encryption standards and algorithms

  • Data-at-rest protection

  • Data-in-transit requirements

  • Applies to: SOC 2, ISO 27001, HIPAA, PCI DSS

Data Retention and Disposal Policy

  • Retention periods by data type

  • Secure disposal procedures

  • Legal hold processes

  • Applies to: GDPR, HIPAA, SOC 2, ISO 27001

Privacy Policy

  • Personal data collection practices

  • Data subject rights

  • Cookie policies

  • Applies to: GDPR, CCPA, HIPAA

Operational Policies

Change Management Policy

  • Change request procedures

  • Approval workflows

  • Testing requirements

  • Rollback procedures

  • Applies to: SOC 2, ISO 27001

Backup and Recovery Policy

  • Backup schedules and frequency

  • Recovery time objectives (RTO)

  • Recovery point objectives (RPO)

  • Testing procedures

  • Applies to: SOC 2, ISO 27001

Incident Response Policy

  • Incident classification

  • Response procedures

  • Communication protocols

  • Post-incident review

  • Applies to: All frameworks

Monitoring and Logging Policy

  • Log collection requirements

  • Retention periods

  • Review procedures

  • Alert thresholds

  • Applies to: SOC 2, ISO 27001, HIPAA

Organizational Policies

Risk Management Policy

  • Risk assessment methodology

  • Risk appetite and tolerance

  • Risk treatment options

  • Review frequency

  • Applies to: ISO 27001, SOC 2

Business Continuity Policy

  • Continuity planning approach

  • Critical business functions

  • Recovery priorities

  • Testing requirements

  • Applies to: SOC 2, ISO 27001

Vendor Management Policy

  • Vendor assessment procedures

  • Security requirements for vendors

  • Ongoing monitoring

  • Contract requirements

  • Applies to: SOC 2, ISO 27001, HIPAA

Physical Security Policy

  • Facility access controls

  • Visitor management

  • Equipment protection

  • Environmental controls

  • Applies to: SOC 2, ISO 27001, HIPAA

Training and Awareness Policy

  • Security training requirements

  • Training frequency

  • Role-specific training

  • Compliance training

  • Applies to: All frameworks

Understanding Template Content

Policy templates include:

Framework-Aligned Language

Pre-written content that satisfies specific framework requirements. Templates reference the exact controls they address, making audit preparation easier.

Industry Best Practices

Templates incorporate proven approaches from successful compliance programs, saving you from reinventing the wheel.

Placeholder Text

Sections marked with [brackets] indicate where you insert organization-specific information:

  • [Company Name]

  • [Department Name]

  • [Specific Tool/System]

  • [Time Period/Frequency]

  • [Name/Title]

Guidance Notes

Italicized notes explaining:

  • Why sections are included

  • How to customize for your needs

  • What auditors look for

  • Common pitfalls to avoid

These notes should be removed before finalizing the policy.

Optional Sections

Some templates include optional sections for specific scenarios. Remove sections that don't apply to your organization.

Template Customization Process

Step 1: Select the Right Template

Choose the template matching your policy need. If multiple templates seem relevant, review each one's scope and applicability notes.

Step 2: Initial Review

Read through the entire template before making changes:

  • Understand the overall structure

  • Identify required customizations

  • Note optional sections to keep or remove

  • Plan organization-specific additions

Step 3: Replace Placeholders

Search for [bracketed text] and replace with your details:

Before: "[Company Name] encrypts all customer data using [encryption standard]."

After: "DSALTA encrypts all customer data using AES-256."

Before: "Access reviews are conducted [frequency] by [role/department]."

After: "Access reviews are conducted quarterly by the IT Security team."

Step 4: Adjust Scope and Applicability

Modify "Scope" sections to match your environment:

Remove requirements that don't apply:

  • Physical security details if you're fully remote

  • Data center controls if using cloud providers

  • Manufacturing-specific controls for software companies

Add requirements unique to your operation:

  • Industry-specific regulations

  • Customer contractual obligations

  • Organizational standards exceeding framework minimums

Step 5: Align with Actual Practices

This is the most important step: ensure policies reflect reality.

Review your evidence:

  • What do integrations show you're actually doing?

  • What processes do teams actually follow?

  • What tools do you actually use?

Update policy language accordingly:

  • Don't claim annual reviews if you do them quarterly

  • Don't specify tools you don't use

  • Don't document procedures you don't follow

Auditors compare policies to evidence. Mismatches are red flags indicating either policy violations or inaccurate documentation.

Step 6: Add Specificity

Make policies actionable by adding specific details:

Generic: "We protect sensitive data." Specific: "Sensitive data is encrypted at rest using AES-256, in transit using TLS 1.2+, and access is restricted to authorized personnel via role-based access controls."

Generic: "We perform background checks." Specific: "Criminal background checks are conducted on all employees before their start date through [Vendor Name], with results reviewed by HR"

Step 7: Remove Template Guidance

Delete all guidance notes (usually in italics or highlighted) that explained customization. These are for your reference during editing, not part of the final policy.

Step 8: Add Organization Context

Include relevant context that helps employees understand:

  • Why does this policy exist for your organization

  • How it supports business objectives

  • What problems does it prevent

  • How it's enforced

Customization Examples

Example 1: Access Control Policy

Template Version: "[Company Name] requires multi-factor authentication (MFA) for [scope of systems]."

Customized Version: "DSALTA requires multi-factor authentication (MFA) for all systems containing customer data, including:

  • Production AWS environments

  • GitHub repositories

  • Google Workspace accounts

  • Internal admin panels

  • VPN access

MFA is enforced through Google Workspace as our identity provider, using either authenticator apps or hardware security keys. SMS-based MFA is not permitted."

Example 2: Data Retention Policy

Template Version: "[Company Name] retains [data type] for [retention period] to satisfy [business/legal requirement]."

Customized Version: "DSALTA retains customer data for the following periods:

  • Active customer data: Retained while the customer account is active

  • Application logs: 1 year for security analysis and troubleshooting

  • Audit logs: 7 years for compliance and legal requirements

  • Financial records: 7 years per IRS requirements

  • Security incident records: 3 years for trend analysis

Data is securely deleted within 30 days of retention period expiration using secure deletion procedures documented in our Data Disposal Standard Operating Procedure."

When to Combine Templates

Sometimes multiple templates can be combined if they cover related topics and share the same audience:

Consider combining:

  • Password Policy + Access Control Policy

  • Backup Policy + Business Continuity Policy

  • Privacy Policy + Data Classification Policy

Keep separate when:

  • Policies have different owners

  • Update frequencies differ significantly

  • Audiences are distinct

  • Framework mapping differs

Creating Policy Families

Large organizations may create policy hierarchies:

High-Level Policy: Board-approved strategic direction

Standards: Specific requirements and metrics

Procedures: Step-by-step implementation details

Guidelines: Recommendations and best practices

DSALTA templates typically combine policy and standards. You can extract procedures into separate documents if needed for your organizational structure.

Template Limitations

Templates provide excellent starting points, but may not cover:

Industry-Specific Requirements: Healthcare, financial services, or other regulated industries may need additional content

Customer-Specific Obligations: Specific customer contracts may impose unique requirements

Organizational Complexity: Multi-national organizations may need additional considerations

Emerging Technologies: New technologies (AI, blockchain, IoT) may need custom policy sections

Add these elements to templates as needed.

Maintaining Template-Based Policies

Even after customization, template-based policies benefit from:

Annual Reviews: Verify policies still reflect current practices

Framework Updates: Incorporate changes to compliance standards

Organizational Changes: Update as your company grows or changes

Lessons Learned: Incorporate insights from audits or incidents

DSALTA notifies you when template source content is updated, allowing you to incorporate improvements.

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